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Queue system egypt

Intelligent Qbest queue management system helps collect customer’s feedback, monitor real-time information of queues and the speed of services & agents. Introducing great performance, scalability, flexibility and usability. Qbest server providing central data & configurations management for single & multiple branches.

Queue System Egypt QBest

Server can handle unlimited number of services, agents and customer tickets.

Module to define organization services. Create, update and delete services.
Providing a powerful definition for services

Qbest is portable

portable can fit on any device’s OS (windows, android, IOS) and screen dimensions.

Sections within the branch

The ability to control the sections within the branch (view, add, modify, delete)

Services within the section

The ability to control the services within the section (view, add, modify, delete)

Employees within the branch

The ability to control employees within the branch (view, add, modify, delete)

Display

Control of display screens, colors, and display bar data

Kiosk

Kiosk control and services offered within it

Reports

Issuing reports for the branch & the College of Service & each separate employee

Integration

Interacting with system supplied hardware device like 7-segments display devices, hard-service request printers.

Queue System Egypt Q-Signage Module

LCD screen displaying organization’s advertisements

1.

Display the tickets that have been called consisting of one or two letters and numbers up to 4 numbers plus the window number up to 4 numbers

2.

The ability to display multiple images loaded on the Android Box Offline

3.

The ability to view multiple videos offline

5.

The ability to exit the sound from the screen and control the spoken speech (ding-dong voice + customer type + ticket number + window type + window number)

4.

Equipped with two news bars whose content and direction can be controlled through the dashboard

6.

Scrolling news bar with Arabic & English text appended to organization’s logo

QMS-QB-Signage-V2

qbest-Queue System Egypt

Queue System Egypt Q-Player Module

LCD player for service window displaying window number current customer ticket number.
Can display advertisement media in forms of image slideshow or video.
Scrolling news bar with Arabic & English text appended to organization’s logo.
The ability to display two texts above and below the ticket

Queue System Egypt Q-Virtual Module

Operator tool to call customers queued in operator’s window assigned services.
Operator powerful tool with the following features

1.

Login form (badge number and password) for operator to access Q-Virtual with a specific profile

2.

Call customers from service’s queue based on selected calling approach (service in-time OR service priority).

3.

Save and Recall from saved customers and Callback

5.

The ability to choose a service to work on from among the services registered on it

7.

Filter available services and Filter tickets available today

4.

Transferring the customer to another service and make Calling a previous or future client

6.

Possibility to print a new ticket for the customer
and make The ability to print up to 10 tickets from the same ticket

8.

Window statistics provided to allow operator observe window performance.

QMS-QBT-App

QBEST Hardware info !

Many different models to suit all choices

DisplayQB-7s1

Qms-QB-7s1

QMS-QBT-M1

QBEST Hardware
More !

Many different models to suit all choices

DisplayQB-M1

Watch how it works

Watch how it works and what are the biggest advantages and also see how the installation was done at some of our customers

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